Look for or Microsoft in the manufacturer column and select Trusted Platform Module 2.0 or Intel Management Engine Interface .
Many HP, Lenovo, and Dell laptops running Windows 7 require a specific hotfix from Microsoft to recognize the TPM 2.0 module. Acpi Msft0101 Driver Windows 7
This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later. Look for or Microsoft in the manufacturer column
If you do not utilize BitLocker or specialized cryptographic security tools on Windows 7, you can safely disable the TPM chip at the firmware level. This prevents the hardware from presenting itself to the operating system, eliminating the unknown device error entirely. Shut down your computer completely. This link or copies made by others cannot be deleted
If you cannot or prefer not to change your BIOS settings, and you are using the version of Windows 7, Microsoft has released a specific hotfix to add TPM 2.0 support.