Determines whether the agent immediately sees the customer data form or the talk script when a call lands.

Security vulnerability databases have documented a Reflected Cross Site Scripting (XSS) vulnerability in agc/vicidial.php affecting versions such as v2.14-610c and v2.10-415c. This vulnerability allowed attackers to execute arbitrary code via parameters passed to the script. If an attacker could trick an agent into clicking a malicious link containing the vicidial.php URL with injected code, they could potentially hijack the agent's session or steal sensitive information.

Note: Always check your specific version's file structure, as the Vicidial community frequently optimizes code organization.

This is the most infamous error seen on vicidial.php . It means the agent's local computer clock differs significantly from the Vicidial database server clock.

Tracks whether an agent is Ready, Paused, In a Call, or Dead (call dropped but data open).