If the software displays a "Device Not Found" error, unplug the monitor and switch to a different USB port. Ensure that the device drivers are active by checking the Windows Device Manager under "Universal Serial Bus controllers." Database Connection Errors
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Assuming you have a valid support contract or legacy license, follow this protocol: If the software displays a "Device Not Found"
Once approved, you will receive an email containing a secure link to the installation package System Requirements: Ensure your PC has .NET Framework 3.5 follow this protocol: Once approved